For Police, Fire or Emergency Medical Services Please call Metro Communications at 304-357-0191 or 9-1-1 in the event of an emergency.
Please DO NOT call the Town Hall or Administrative numbers for the Police Department, Fire Department, or EMS. 
None of these agencies are dispatched by Town Hall, the Mayor, or any of the Council Members.
The Administrative lines ARE NOT manned 24-hours.

All calls for Police, Fire or EMS must go through Metro Communications at  304-357-0191  or  9-1-1.
If you are having, think you may be having or witnessing an incident that may require Emergency Services, please call Metro  when  this is occurring, not several hours or days later.

Town Hall
304-548-4192

West Virginia-American Water
(800)  685-8660
Or  -  304-340-2000

Appalachian Power
(800)  982-4237 
Or  -  (800)  956-4237

Verizon
(800)  275-2355
For emergencies/repairs only

FiberNet
(800)  320-6144

Kanawha County Sheriff’s Dept.
304-357-0191

West Virginia State Fire Marshals Office Arson Hotline
(800)  233-FIRE
((800)  233-3473)

Kanawha County Community Support (24 hrs)
304-744-other
(304-744-6843)